It was pleasure to deal with Neeraj. Installed AC and furnace both. Prompt and professional attitude.
My 17 year old furnace broke down in October 2021 on a Friday. I called Neeraj Saturday morning and he arrived promptly. After thorough review of the furnace, he recommended that it would be beneficial to replace the furnace rather than repair it. He answered all the questions that we had about the new furnace and helped me make an informed decision. After I decided to go ahead with a replacement, Neeraj and his team returned the same day to install the new furnace. They did a professional job and by the end of the day, they had the furnace up and running. I would highly recommend One Touch Heating for HVAC services.
Absolutely delighted with customer service offered by Mr. Neeraj and whole team of One Touch Heating & Air-conditioning. Mr. Neeraj is always available to assist and does proactive follow up regarding the upkeep of the solutions provided. In addition he also provides critical & useful advise on areas related to HVAC, Venting, etc. His service is fast and very reliable. we are very happy with Mr. Neeraj's services.
Neeraj and his team is extremely professional and went above and beyond to do an excellent job. He took the time to explain what he was going to do and was extremely diligent and thorough. He was courteous and took great pride in the job. I will definitely request him again and would highly recommend him.
One touch heating and a/c exceeded our expectations. Neeraj and his team were very timely, efficient and informative. They are very reliable and honest. I have and will continue to refer my friends and family to Neeraj!
Winter of 2008 our furnace stopped working. It was an exceptionally cold winter. Having just given birth to twins we were worried and fearful. Neeraj came by closer to midnight. He fixed the issue, he refused to charge us. He told us it was a sensor issue. Since then every house we have moved, every property we have owned Neeraj is our go to guy. Trustworthy, reliable, honest, efficient, expeditious and most of all know everything there is to know about heating and air-conditioning.
Ravishankar Kamalachandra (Springs)
One touch has been awesome for me. I started using them over 10 years ago when I bought my first home which came with an old furnace and AC. One touch managed to repair them for me and kept them running for minimal cost although they recommended to replace them. Finally, I ended up replacing my furnace, then at my moms place, my rental property and my sister also replaced it with them.. several of my friends also chose One touch. Of course.. good selection of equipment resulting in good gas savings. Jan 2020 I had my hot water tank replaced and it was soo good.. I decided to cancel my rental tank at my other property and have it replaced.. the savings were too good to ignore. Last summer I had my AC replaced. This summer I will be replacing the AC at my rental property. What I like is that they are upfront about costs.. do a great job installing with their team...very reasonable prices and most importantly.. provide great service after installation. My fear with private installers was that they disappear and dont provide good post installation service. This was not the case with One touch. You call One number and resolution is fast.. unlike having to deal with multiple customer service reps and technicians who simply answer a job order. Keep it up guys!!
Great experience working with this company. Furnace crashed at 130 am and they had it replaced by the early afternoon. This happened in mid-Feb. thank you Guys! It was soo cold that day if you had not come so soon my water pipes would have frozen!
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One Touch Heating & Air Conditioning Inc
Average rating: 2 reviews
Feb 25, 2019
Superb service & honest company. i called them in the morning and the tech was in at 3 pm the same day. The problem was inspected thoroughly and a resolution provided at a reasonable price. I highly recommend their service.
Jan 19, 2017
Got a great deal at first place and Amazing service even 2 years after installation.
The AC stopped working and thankfully Neeraj sent his technician to fix it promptly.